Citizens’ appeals shall be submitted orally or in a written form. Oral and written citizens’ appeals shall be of equal significance.
Citizens’ appeals may be individual or collective.
Citizens’ appeals may be in a form of applications, offers or complaints.
Application implies appeal of citizens with a request on promotion to be rendered in execution of their rights, freedoms and legitimate interests.
Offer implies an appeal of citizens, containing recommendations in improving state and public activity.
Complains implies an appeal of citizens with the demand to restoration of violated rights, freedoms and legitimate interests.
The citizens of the Republic of Uzbekistan are entitled to address to the state authorities with appeals, offers and complaints.
Exercise of a right to make appeals by citizens may not infringe rights, freedoms and legitimate interests of other persons, society and state.
Citizens of foreign countries and stateless citizens are entitled to address to the state authorities of the Republic of Uzbekistan in compliance with the present Law.
Relations concerning citizens’ appeals submitted to the autonomous bodies are regulated in the order, established by the present Law.
Citizens’ appeals shall not be considered in compliance with the present Law, if acts of legislation stipulated another procedure for their consideration.
The right of citizens to make appeals shall be exercised on voluntary basis. No one may be forced to be engaged into the action to protect any appeal against him.
A citizens shall be entitled to appeal against groundless rejection to accept and consider his appeal to the superior body or directly to the court.